Trial and error troubleshooting can be costly in time and money, that’s why so many maintenance operations turn to FlightSafety International’s Principles of Troubleshooting course. Because it teaches technicians how to ask the right questions and make the right decisions when troubleshooting an aircraft problem, this saves time and money.

Troubleshooting is an art that requires diagnostic and intuitive judgment coupled with a detailed knowledge of systems. Principles of Troubleshooting is the first and only program that offers the basic training required to sharpen these skills. In use at most major airlines including American, Continental, Delta, Northwest, Southwest and United, and regional airlines like Air Wisconsin, American Eagle and Mesaba, more than 12,000 technicians have participated in this training to date. It may in fact be the most popular maintenance training program in the world today.

Principles of Troubleshooting teaches technicians how to use their innate logic and apply it to a problem on an aircraft system. The fundamentals of the course are so universal that, after minor modifications, corporate training departments outside of aviation are now using the program. These include UAW/GM/Delphi, the US Post Office and Siemens Building Technologies

As delivered online Principles of Troubleshooting is a two-week course. Sessions are two hours each day, Monday through Friday. Each morning session is repeated in the afternoon enabling participants who may miss the earlier session to make it up later in the day. Currently class start times are 10:00AM USCT and 1:00PM USCT.

Training is fully synchronous with a live instructor interacting in real time with a group of students who are at different geographical locations. Participants can log on to the program from virtually anywhere, hear the instructors audio in real time and even "raise a hand" electronically to ask a questions and interact with the class.

Principles of Troubleshooting online offers the same high quality training material as the course that is taught at FlightSafety Learning Centers and the same proficiency-building exercises but with the added convenience of location.